Vicki Owen Psychotherapy and Counselling Wooler, Northumberland

Privacy Policy

About this privacy policy
This privacy policy sets out how I use and protect any information that you give when you use this website. Please read this privacy policy before using my website or submitting any personal information.

I take your privacy very seriously. Should I ask you to provide certain information by which you can be identified when using this website, you can be assured that I will only use it in accordance with this privacy policy.

By visiting my website you are accepting and consenting to the practices described in this privacy policy.

What I collect
I may collect the following information when you fill in the contact form on my website, or if you correspond with me by email or phone:

  • name and telephone number
  • contact information including email address and postal address

What I do with the information
I require this information for the following purposes:
  • internal record keeping
  • to enable me to contact you if you have asked me to do so
  • to respond to a request for information made by you.

I am committed to ensuring that your information is secure. All personal information that I collect about you will be recorded, used and stored in accordance with applicable data protection legislation and this privacy policy

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work more efficiently, as well as to provide information about the number of visitors to my site and which pages they visit. These cookies do not contain any personally identifiable information.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

By using my website you are agreeing that it can place cookies on your hard drive.

IP addresses
I may collect the IP address of your computer. This allow me to gather statistical data about visits to my website and does not identify any individual.

Links to other websites
This privacy notice does not apply to other websites linked to from this website. I encourage you to read the legal and privacy statements on the other websites you visit.

Controlling your personal information
All my dealings with you and any information I have about you is confidential except when I may have a legal obligation to share information. The transmission of information via the internet is not completely secure. Although I will do my best to protect your personal data, I cannot guarantee the security of your data transmitted to my site; any transmission is at your own risk. Once I have received your information, I will use strict procedures and security features to try to prevent unauthorised access.

You can request access to the personal information that I hold about you. I will provide this except in the limited circumstances in which I am permitted not to.

You may request amendments to the personal information I hold about you that is inaccurate or out-of-date. If you request that I delete your personal information, I will take all reasonable steps to do so unless I need to keep it for legal, auditing or internal business purposes.

Complaints or queries
If you have questions about this privacy policy or your personal information, please contact me: Victoria Owen, Data Controller, Vicki Owen Psychotherapy, Cheviot Centre, Padgepool Place, Wooler, Northumberland NE71 6BL,, 0778 449 0005. ICO reference number ZA358412.

Changes to this privacy policy
I may change this privacy policy in the future by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

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